FAQs

1. What types of products does Wire Cart sell?
We specialize in essential pet care products, including:

  • Pet Grooming tools

  • Flea & Tick Control solutions

  • Dog Harnesses

  • Fun and engaging Pet Toys

  • Comfortable Mats & Beds for pets

Each product is carefully selected to keep your pets happy, healthy, and well-cared for.

2. How long does it take to process my order?
Orders are usually processed within 1–2 business days. Once your order ships, you’ll receive a tracking number via email.

3. How long does shipping take?
This will take 5-7 days approximately. 

4. Do you offer international shipping?
At this time, we only ship within [insert country, e.g., the United States]. We're working on expanding in the future!

5. How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking number and link to track your package in real time.

6. What if I received a damaged or incorrect item?
We’re so sorry! Please contact us at [your support email] within 7 days of receiving your order. We’ll resolve it quickly by arranging a replacement or refund.

7. Can I change or cancel my order after placing it?
If your order hasn’t been processed yet, we may be able to help. Contact us as soon as possible at ehtishamafzal178@gmail.com. Once the order ships, changes or cancellations are no longer possible.

8. What payment methods do you accept?
We accept all major payment methods including:

  • Credit/Debit Cards (Visa, MasterCard, AMEX)

  • PayPal

  • Apple Pay / Google Pay (if enabled)

9. Do you offer gift cards or gift wrapping?
We currently do not offer gift cards or gift wrapping, but stay tuned—these features may be coming soon!